top of page

Shipping & Returns

SHIPPING POLICY

After ordering your items you will receive a confirmation email. All our products should take anywhere between 5-7 business days to reach you.  If it takes longer than 2 weeks, please contact us at info@soulwinnerthreads.com and we will contact you to notify you of your order status.

RETURN & EXCHANGE POLICY

If there was an issue with your order or you received a damaged product, please contact us immediately at info@soulwinnerthreads.com - once we receive your email we will give you the necessary shipping details and a return label (paid by us). 

If you would like to make an exchange or you would like to just make a return because you changed your mind, you have 30 DAYS to contact at info@soulwinnerthreads.com 

**When exchanging/returning make sure the product is in brand new condition** - all other details will be communicated via email! 

*Sale items are final sale and will not be subject to exchanges or returns*

If you would like to use your own shipping method, you ship or return items to: 

Soul Winner Threads

2945 Townsgate Road Suite 200

Westlake Village, CA, 91361 

bottom of page